Epos Now have a feature called products beta which makes it easier to manage products in the Epos Now back office. As this feature is still in beta, there are some bugs that may appear from time to time.
We have found that sometimes when products beta is enabled on your Epos Now account, then we do not receive stock webhooks from Epos Now to notify us that stock has changed.
EposNow have fixed this issue, but if you notice stock levels not updating and this feature is enabled, get in touch with us and we can check to see if we are receiving stock updates from EposNow.
How to disable products beta
At the top right of your screen, you will see a toggle to switch products beta on/off.
It should look as shown above when products beta is OFF.